CLIENT FEEDBACK

I genuinely love what I do. Supporting allied health professionals behind the scenes and helping their businesses run smoothly is incredibly rewarding. When their practice grows, becomes more efficient, or simply feels less overwhelming, that is when I know I’m doing my job well.

Here are some kind words from the amazing people I’ve been lucky enough to support in their businesses. Their success is the best part of mine.

"She is exceptional and a true asset to anyone running a business!"

Brie has been an incredible support to my business. She is extremely efficient, highly organised and attentive. Brie's communication skills are fantastic; she is quick to attend to any of my own and client's needs and also communicates sensitively and with a high level of care and maturity. To say I am impressed with Brie is an understatement, she is exceptional and a true asset to anyone running a business!

Dr Siobhan Seward – Swann, All Brains Psychology

"She truly feels like an extension of my practice rather than just a service provider."

I cannot recommend Brie highly enough. As a psychologist, my time and mental energy need to be focused entirely on my clients and their wellbeing. Brie has made this possible by seamlessly handling all the behind-the-scenes work that keeps my practice running smoothly.

What sets Brie apart is not just her exceptional organizational skills and attention to detail, but her genuine understanding of the sensitivity required in a mental health practice. She manages scheduling, client communications, and administrative tasks with the utmost professionalism and discretion.

Beyond her technical competence, Brie brings warmth and reliability to our working relationship. She's responsive, proactive, and has an intuitive sense for what matters most. Having her support has reduced my stress significantly and allowed me to be more present for the work I'm passionate about. She truly feels like an extension of my practice rather than just a service provider.

Any professional would be fortunate to work with someone as dedicated, trustworthy, and skilled as Brie. She has been an invaluable partner in helping me serve my clients at the highest level.

Amy Sigley – Neurokin Psychology

"Brie's work is invaluable to running our practice and now we definitely couldn't do without her!"

I cannot recommend Brie's services highly enough! From assisting with our website content and design, to invoices and client relations, Brie manages all necessary tasks in an efficient and professional manner. Brie's background in working with other health professionals and across the healthcare system brings an important understanding of the population with whom she is interacting. Brie's work is invaluable to running our practice and now we definitely couldn't do without her!

Gabi Klien – Ten Little Fingers Occupational Therapy

"It’s the best decision I’ve ever made."

Working with Brie has made my work as a Counsellor in Private Practice so much easier! She’s saved me so much time, is incredibly responsive, and nothing is ever too hard for her. Having Brie alongside me has meant I haven’t had to figure everything out on my own. I honestly couldn’t recommend working with her enough - it’s the best decision I’ve ever made.

Jess Marsh – Be With

"An absolute delight to work with."

Brie has been supporting my mobile OT practice with virtual administration this year and it's been the best thing for my business. She is so professional, has an in-depth knowledge of my client management system, is systems focused and is always proactive with improving processes to enhance our client experience and streamline administrative processes for our clinicians. Brie has so much experience in administration for healthcare professionals and is really clear on her role which has made introducing administration to my practice seamless. She is so prompt to respond to clinician and client queries and is an absolute delight to work with.

Jen, Giant Strides Occupational Therapy

"I could rely on her 100%."

Brie was a crucial support in helping me set up my business. She assisted with setting up my Halaxy as well as with automating admin tasks to enhance efficiency. She is responsive and efficient. She is someone that I could rely on 100% which meant I could focus on my client work. I would recommend her to any allied health business/professional requiring administrative support.

Chloe Sutton, Mental Health Social Worker

"I'm incredibly grateful for her outstanding administrative support."

Brie came highly recommended — and she has more than lived up to that reputation. Her efficiency, can-do attitude, and remarkable patience have been instrumental in her growing involvement in my business.

Brie brings in-depth knowledge and extensive experience working with allied health clinicians and a variety of client management systems. This expertise has been invaluable in streamlining operations, enhancing efficiency, and establishing strong, reliable processes.

I’m incredibly grateful for her outstanding administrative support, which has allowed me to focus more on my clients and achieve a healthier work-life balance.

Jen Abbott, Bloom and Grow Paediatrics

"The best business decision I’ve made."

Working with Brie has been the best business decision I’ve made.

From our initial phone discussion, I was confident she would be able to listen to my needs and follow through on tasks – both big and small.

She works her way through tasks at a fraction of the time it would take me and has taken the time to understand my tone of voice for outgoing communication to clients - she sounds just like me, on email. Best of all, Brie makes sound suggestions on how to improve my workflow, saving me so much time I can put towards other things.

I would highly recommend Brie to anyone looking for an admin guru (If I could, I would keep her all to myself!).

Lisa – Khuluma Speech Pathology

"I genuinely would not have been able to do it without her."

Brie has been the key to my success in launching my own allied health business and I genuinely would not have been able to do it without her. Not only does she have the knowledge and skill set, but she also goes above and beyond to assist me with any areas that I am unsure about, been super flexible, on the ball, and given me the guidance and support I need. I’m beyond grateful to have come across her services.

Ellie Bountris, Dietitian

"The most transformative change for the business."

Engaging Brie’s services to support our team’s admin processes has been the most transformative change for the business. Brie is warm, respectful and clear with her communication both with our team and our clients. She is extremely responsive and proficient with her regular tasks and consistently demonstrates a proactive approach in thinking about how to increase the efficiency of our admin processes and systems.

Brie’s services have transformed how our business runs and has freed up so much of my time and energy knowing that our admin processes are consistently and attentively taken care of. I wish I had engaged Brie’s services much earlier!

Amy, Melbourne Paediatric Occupational Therapy

"She is exceptional and a true asset to anyone running a business!"

Jennifer, Minds That Matter Psychology

"Immediate improvements as well as ideas for future changes."

I approached Brie with a very generalised idea of wanting to improve my online business processes.

She has been amazing to work with and has provided me with immediate improvements as well as ideas for future changes.

Her communication is excellent and her fee structure very reasonable.

I look forward to continuing to work with her to take my business to the next level.

Felicity, Mini Milestones Physiotherapy

"Consistently making my life easier."

Working with Brie has been a pleasure. Her autonomy, professionalism and efficiency have truly impressed me, and she goes above and beyond for me.

Brie takes initiative, handles tasks seamlessly, and consistently making my life easier. I highly recommend Brie for anyone seeking reliable virtual assistance.

Rachel, Sunrise Therapy

"Things have been running much more effectively."

Brie has made a wonderful contribution to my small psychology practice! After struggling to find a VA that I could trust, Brie has now been with me for close to a year and things have been running much more effectively. I especially appreciate that she is reliable and flexible, every request or feedback is met with optimism and a can-do attitude which makes Brie a pleasure to work with even during stressful times. I also value her ideas for how to improve or streamline the clinic processes and her forward thinking in getting my clinic ready for the New Year. We communicate very easy on a daily basis, and I have found the overall experience more than satisfying!

Dr Linn Aslund, Clinical Psychologist

"I couldn't have continued running the business without her support."

Brie joined my solo business to assist with admin tasks and brought valuable knowledge to the system I use. She's helped me understand it better and resolved many of my questions. By handling invoicing, emails, and general admin, she's freed me up to focus on clients - I couldn't have continued running the business without her support.

Gill Buchan, Cuddy Brae Equine Therapy

"Excellent knowledge of Halaxy."

Brie helped me set up Halaxy to maximise efficiency with invoicing and documentation. Brie is extremely thoroughly and responsive to all my queries. She has excellent knowledge of Halaxy.

Lauren, Functional Freedom Disability Services

"She has been wonderful to work with, is always calm, flexible and upbeat."

Working with Brie has been a life saver. She has been able to streamline my small OT practice’s processes and admin tasks in a way I never could. She was able to easily identify the best solution for my needs and set everything up efficiently. Brie has been wonderful to work with, is always calm, flexible and upbeat.

Lauren, Sprout Therapy

"I would definitely recommend Brie for admin support."

Brie was wonderful to work with! I appreciated Brie's professionalism and responsiveness. I also really appreciated having some of the behind-the-scenes workload taken care of so I could focus on my clinical caseload. I would definitely recommend Brie for admin support.

Alana O'Hearn – Mental Health Occupational Therapist

"She is a highly valued member of our team!"

Brie is a wonderful support for our service. She is very proactive, flexible and always available when needed.

Nothing is too tricky, and she is proactive about streamlining processes. She is a highly valued member of our team!

Cath Machipisa – Mornington Paediatric Therapy

"Made my transition to online practice management an absolute breeze."

I recently used Brie as a VA to set up my practice on Halaxy. Brie has been very knowledgeable, helpful and responsive to any of my questions. Brie's

assistance has made my transition to online practice management an absolute breeze. Thanks Brie!

Janelle Wilson – Clinical Social Worker

"Brie made what felt overwhelming, easy — her support was invaluable."

"Working with Brie was an absolute pleasure. Brie went above and beyond to help get the administration side of my business off the ground, and fine-tuned. Brie made what felt like a daunting task simple and stress-free, allowing me to focus on other aspects of the business. Her professionalism and genuine care made the experience enjoyable, and I’m so grateful for her support. I highly recommend Brie to anyone looking for a reliable and personable virtual assistant.

Alyssa Causley – Northern Rivers, Equine Therapy

"Brie’s support lets me stay focused on my clients while knowing everything else is being handled with care."

Brie’s support in getting the business 'online' has allowed me to keep focusing on supporting my clients.

Playing to our strengths, means Brie creates efficiencies for me and my clients, to simplify the admin, to clarify communications, and to identify and correct any glitches in the system.

Brie works independently, is attentive and invested in the work, she’s trustworthy, and I know that I, the business and my clients are in safe, caring and capable hands.

Sarah Camille – Solace and Sanctuary